Knowledge Transfer for ERP Upgrades

نویسندگان

  • Jeff Erickson
  • Judy E. Scott
چکیده

Previous research on enterprise resource planning (ERP) systems has focused mainly on the initial implementations of the solution. However, many companies that installed ERP solutions in the late 1990’s are at the point where they need to upgrade their solution to a current release. This paper provides a model that identifies the different types of knowledge created in the initial implementation of the ERP solution that need to be transferred to the ERP upgrade project.

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تاریخ انتشار 2007